FAQ

Yes - Noops Day and Night formulas are designed to be taken together.
As with all food supplements we recommend that you consult with your doctor or health care professional before consumption.
This is especially important if you have any underlying health conditions or are taking medication.
Yes - Both Noops Day and Night formulas are gluten free.
In addition both formulas are free from; cereals, crustaceans, molluscs, eggs, fish, lupin, mustard, sesame, celery, peanuts, nuts, soya and milk.
Yes - Both Noops Day and Night formulas are suitable for vegans and vegetarians.
As with all food supplements we recommend that you consult with your doctor or health care professional before taking Noops.
This is especially important if you have any underlying health conditions or are taking medication.

If you are pregnant or breastfeeding we recommend that you consult with your doctor or health care professional before taking Noops.
We would not recommend children being given Noops. If you feel that they would be beneficial we would suggest consulting with your doctor or health care professional before consumption.
At Noops we understand that children and young people may benefit from nootropic food supplement/s for a developing mind. This is why we are intending to develop a product specifically targeted to children and young people.
If this is something you may be interested in please get in touch by emailing hello@noopsnutrition.com
Noops should be stored in a cool dry place.
We have taken the decision to use brown glass storage jars. These are traditionally used to help maintain the stability of the product contained within.
Noops Day and Night will stay fresher for longer than most other products.

As soon as your Noops order has been dispatched you will be sent
an email and text from the Royal Mail providing tracking details. Should you have any problems please get in touch via email hello@noopsnutrition.com
We use Royal Mail 48HR service so you should expect to receive your Noops within 48HR of it being dispatched.
If you have chosen the 24HR service you should expect to
receive your Noops within 24HR of it being dispatched.
Please be aware that this service refers to working days.
Should you require any further clarification please get in touch via email hello@noopsnutrition.com
If you've encountered any issues with your Noops, shipping, delivery, products, or anything else, let us know. Send us a message as soon as possible, and we'll do our best to resolve it. hello@noopsnutrition.com

You can buy your Noops using VISA, Mastercard, American Express, Apple Pay, Google Pay and Pay Pal
If payment for your Noops was unsuccessful, don't worry! Please ensure that the billing details on your card, including the security code and billing address, match the information entered during checkout. If the problem persists, please reach out to us for assistance.
Your credit card will be charged as soon as your Noops order has been accepted and processed.

Elevate your brainpower with Noops subscriptions. it's as simple as:
- Subscribe: Opt for the 'Subscribe' option on your preferred noops product pages.
- Frequency: Customise your delivery frequency for a seamless and uninterrupted experience.
- Payment: Your monthly payment will be automatically processed based on your selected delivery frequency. The discount is applied automatically at checkout—no code necessary.
- Flexibility: Adjust, skip, or cancel your subscription anytime through your subscription portal.
Upon cancellation, your subscription will not renew automatically.
You can manage your Noops subscription by logging into your subscription account.
In your account you can pause, skip, swap, cancel, or modify your subscription.
To create your profile, locate your Order Confirmation email, click on 'Manage Subscriptions,' and be sure to use the same email address you used for your purchase.
If you are still having trouble just get in touch at hello@noopsnutrition.com

It's simple to modify your Noops subscription if you move home.
Navigate to "Subscriptions" in your portal menu, then click on ‘Edit’ (located just to the right of your current shipping address) to input and save your new information.
Kindly note that we are unable to reroute orders already in transit. However, you may have the option to coordinate directly with the shipping carrier for any necessary arrangements.
Unless specified otherwise, noops offer codes are exclusively applicable to one-time purchases and are not valid for use on subscription orders.
You are welcome to utilise your valid, unexpired code on purchases made outside of the subscription plan at any time, in accordance with the terms and conditions.

Answer
We currently send Noops via Royal Mail:
Royal Mail Tracked 48HR – Free
Royal Mail Tracked 24HR - £1.50

Please double-check your Noops order for accuracy before placing it, as our ability to make changes is limited once the order is confirmed.
If you need to make a change contact us at hello@noopsnutrition.com
We will make every effort to accommodate any modifications. This may not be possible if the order has already been dispatched.
In the unlikely advent that you wish to return your Noops, please get in touch with us explaining the reason why you would like to return your item.
A member of our team will get in contact to explain what you need to do. hello@noopsnutrition.com

If your Noops have been damaged in transit get in touch at hello@noopsnutrition.com within 7 days of receipt of your goods.
A member of the team will get in touch to explain what you need to do next.
Once we have received your Noops return. It will be processed at our warehouse and your refund will be credited.
To expedite this process, please notify us of your return beforehand, ensuring that we can promptly attend to it upon receipt. hello@noopsnutrition.com
Refunds are credited back to the original payment method used for the purchase.
PayPal refunds are immediate, whereas credit card refunds may take up to 5 days from processing to reflect on your credit card statement, subject to your financial institution's processing time.
Upon completion of the return process, you will receive a confirmation email.

braincare day | night duo